WhatsApp Business API connection

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Website development and corporate email

To verify a company in Facebook Business Manager, you need a company website and a corporate email on the same domain.

A one-page site, a business card site, etc. will do. it is important that corporate email has the same domain name as the company's website.

❗️ IMPORTANT: reflect in the header / footer of the site or in the contact information section all company data: name, legal address, phone number, e-mail, we enter everything in strict accordance with the registration data. If you have a website, e-mail, their content complies with the above recommendations, go to the next paragraph.


Create an account with Facebook Business Manager

Log in to your personal Facebook account. In the same browser, without closing your personal page, follow the link Create an account Facebook Business Manager Press the button "Create an account"

FB

Create BM account

We fill in the information about the company, in strict accordance with the documents on the registration of the company.

WABA Facebook.png

Information about BM


Click the "Send" button

We add information about the address, also in strict accordance with the documents on the registration of the company. We indicate the site, phone number. It is important on the site to also reflect this information in accordance with the filled in data. The phone number must also be valid and indicated on the site. Facebook will check this.

Click the "Send" button

After sending, a message will appear that the account has been created and you need to confirm your email address

We go into the mail and click on the "Confirm" button from the letter. It is important to confirm with the same browser where Facebook is open.

Confirmation in mail
Confirmation in mail
Creating a company page on Facebook

The official instructions from Facebook describe in detail how to create a company page: Creating a company page

It is necessary to consistently complete all the points.

Indicate the real data of the company: if you have an individual entrepreneur, then in the name of the company you need to indicate the individual entrepreneur's full name, and not the "Chamomile" store, no matter how you would like it. Confirmation of a company on Facebook can only be completed with official supporting documents.

After creating a page and filling out information about the company, add publications about your company, products / services, news, etc. for several days. use unique content that is interesting to your customers, you can duplicate posts from your site. It is enough to make 1-2 publications a day, but every day.

Send a link to the company's page to your loyal customers, with a request to subscribe and respond to publications, Facebook should see that the page is live and interesting to subscribers. From the moment the company is sent for confirmation, and until the successful completion of it, create the maximum customer activity on your page.


Company confirmation in Facebook Business Manager

The official information from Facebook about the company confirmation can be found here: Company confirmation

For more details, with screenshots and explanations, see below: Go to the "Security Center" section using the Security Center link. If the "Start Confirmation" button is active, we move on according to the instructions, if it is inactive, as in the screenshot, we proceed to the last paragraph of this instruction.


1. After clicking the "Start confirmation" button, we perform 1 step of confirmation, fill in the information about the company:

The legal name of the company — is the name of the company, exactly as stated in the company registration documents. If you have an individual entrepreneur, the legal name of the company is an individual entrepreneur, full name.

Country - the country where the company is registered.

Address (street, house no.) - street and house number, in full accordance with the legal address of the company indicated in the registration documents.

Address 2 / Settlement - enter, if available.

Points: City, State / Province / Region, Zip code are also filled in in full accordance with the legal address of the company indicated in the registration documents.

❗️ IMPORTANT: We enter all address data in strict accordance with the registration data, up to the symbol, taking into account all abbreviations. The legal address of an individual entrepreneur is the address of its registration (registration).

Company phone number - we indicate the phone number that belongs to this legal entity (there must be supporting documents: a contract for connecting a number, invoices for payment for a phone, a bank statement containing this phone in the company's contact details, etc.).

Site - the address of the company's website (the site's domain must match the domain of the company's email address).


2. In the second step of confirming the company, it is necessary to confirm the legal name of the company.

To do this, you need to download documents from the list:

Business license (if any);

Registration certificates or constituent agreements (scans of the OGRN Certificate, Company Registration Record Sheet, Memorandum of Association are suitable);

Taxpayer registration certificate (Scan TIN).

❗️ IMPORTANT: scans must be made from original documents, in color, of good quality.


3. At the third step, confirm

When the company is waiting, it is necessary to confirm the legal address and phone number of the company.

To do this, you need to download color scans of documents confirming the legal address and phone number of the company, options from the list are suitable:

- Utility bill, such as electricity and / or telephone / internet (It is important that the invoice contains company details, address and telephone)

- Certificate from the bank, which contains the address and preferably the phone number of the company;

- License to conduct commercial activities with the address and / or telephone number of the company (if any).

An extract from ERGUL (suitable for legal entities), containing information about the address and / or telephone number of the company. You can request a legally significant, signed EDS of the tax authority, on the website of the Inspectorate of the Federal Tax Service under the link Providing information from the Unified State Register of Legal Entities / USRIP in electronic form

❗️ IMPORTANT: scans must be made from original documents, in color, of good quality. The legal address of the individual entrepreneur (registration address) is confirmed by a copy of the passport and, by all means, some other document, for example, an invoice for utilities, if the owner of the premises is an individual entrepreneur, or a certificate from the bank, indicating the address of registration of the individual entrepreneur and a telephone number. Since the IP address is not contained in the USRIP statement, one copy of the passport will definitely not be enough (we checked).


4. At the fourth step, you need to get and enter a confirmation code.

To do this, in the "Choose how to contact you" section, you need to select a phone number and click the "Call me" button, in this case, the "My work email address" field is left blank.

Or specify the company's work email address, with the same domain as the company's website, in this case, leave the "My work phone number" field empty.

The robot will call and dictate the numbers that need to be entered in the confirmation code entry field, or the code will be sent to the company's e-mail, depending on the option you have chosen. Enter the numbers of the confirmation code and press the "Send" button.

We're waiting for confirmation from Facebook, it may take 2-7 business days and we receive a message about the company confirmation.

In the security center BM FB, under the link Security center, we also see a message confirming the company

What to do if the "Company Confirmation" button in Facebook Business Manager is not active

If the "Start Confirmation" button is grayed out

You need to make sure that all the above recommendations are followed, then write to our Technical Support a request for WABA connection, indicating the following data:

✔️ company page address on Facebook

✔️ company website address

✔️ add our employee's account to the Facebook Business Manager administrators of your company (the account details will be communicated to you in technical support)

Our technical support wizards will activate the button "Start confirmation" for you.