Employee access to open channels in ChatApp WEB and mobile application
How to grant access to an employee in a ChatApp WEB or mobile application
You can grant access to an employee who is registered with the ChatApp service. Enter the employee's registration e-mail and click Grant Access.
Employee access to Bitrix24 ChatApp WEB
By default, ChatApp WEB and all dialogs in Bitrix24 are available to all employees. In the Bitrix24 settings form, the administrator enters the password of the owner of all channels and licenses ChatApp, and employees in CRM have the same access as the administrator. If desired, access to channels to ChatApp WEB can be differentiated, for this purpose it is necessary to use the option "Request the Password for Access to ChatApp WEB"