Send Audio Messages in ChatsApp Web

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In ChatsApp Web, you can send audio messages to your customers. Here’s how to do it:

  1. In the message field, click Attachments icon.png . In the drop-down list, select Audio.
    NOTE. If you your browser asks for a permission to use the microphone, allow it.
  2. Click Start Recording and start speaking. When you are done, click Stop Recording.
    Audio dialog box 1.png
  3. After you've recorded your message, you can listen, save, or send it to a customer.
    Audio dialog box 2.png

After you’ve sent message, it appears in the correspondence area.

IMPORTANT. Audio messages are not displayed in the Bitrix24 chats.